If you do not have a Domain name, we will offer you our Domain Registration Service which includes the registration of a Domain Name with the appropriate parties and any work associated with diverting your customers to the health4us page of your choice.

We shall attempt to complete the Domain Name registration process within fourteen days. Until the registration process is complete, your chosen Domain Name could be registered by another party. If for this, or any other reason your chosen Domain Name is not available, your contract with us will remain in full force and effect and we will simply contact you to agree a suitable alternative Domain name.

If you already have your own Domain name but no website associated with it, you can still take advantage of our service. We will give you the information to notify your Domain hosting company so that your Domain name will direct your website users to the health4us page of your choice.

If you have your own Herbalife website but cannot sell products online, we will supply you with the script needed to take advantage of our service.

You have 24 hour a day access to real-time statistics on the number of people you have introduced i.e. how many people have clicked into the website.

You can monitor your sales around the clock thanks to real-time sales statistics. Click Here to view the statistics page.

We will take all Credit Card payments and charge you 5% to cover administration costs and Bank charges.

Links on other websites. This facility will enable you to add your website address to other websites and web directories both on and offline. 

We believe that we offer real value for money.
Have you ever advertised in a free paper and been disappointed at the lack of results?
We have the services of top professionals who are experienced in all aspects of internet marketing and we use the most up to date tools to ensure that your business succeeds on the world wide web. 

Many other Companies offer you a presence on the web but few offer any monitoring or sales building tools. Facts are that some 99% of websites get hardly any traffic. Without traffic there can be no chance of any sales and this defeats the purpose of having a website.
We offer a full solution!

I already have a website but am not set up to sell online. Do I need your service?

Customers often have the choice between two or more sites selling similar products and it is a definite advantage to be able to offer online shopping facilities. It is costly and time consuming setting up your own online shopping facilities.

What is a Domain name?

A Domain name is your unique name for your website e.g. www get-thin.co.uk or www.natural-health.com.

Why do I need 24 hours a day statistics?

Without the use of gauges and statistics it is impossible to track the progress of your business. If you have these statistics you can take appropriate action to increase sales.

Do I still need to advertise my business in traditional ways e.g. adverts, flyers etc.?

Absolutely. We recommend that at least 40-60% of your advertising activities should be by “traditional” methods.

Are you able to guarantee me sales through ecommerce?

Unfortunately we cannot make such a guarantee. The level of sales is normally proportionate to the time and effort that the individual puts into his business. Back in the 1980’s there was little competition and most websites were successful. Today, there are millions of websites and therefore competition is much stronger.

How will I be notified of any sales? 

You will be emailed automatically as soon as the order is received. When the payment is confirmed, you will be again emailed and your account will be updated.

How do I know that I can trust you to pass on all my sales?

The process is fully automated.

If a surfer does not buy on his first visit to the site but buys on a subsequent visit, who is credited with the sale?

You are credited with the sale. The “cookie” is already set after the surfer visits the site for the first time – which means that all resultant sales from future visits by the surfer to the site will be accredited to you. (“Cookie” is a piece of information that identifies you as the distributor that made the sale).

Why do I have to pay commission on a sale?

The commission deducted from your sale is to cover our administration charges and the use of our credit card facilities. 

How do I get paid?

We will pay you any Monies to which you are entitled by cheque at two weekly intervals.

When do I have to dispatch the products to the customer?

Health4us operate a policy stating that products will be dispatched to the customer within 48 hours of receiving the order. We will notify you promptly of the sale so that you can comply with this policy.

What happens if I cannot dispatch the products within the stipulated time scale?

We expect our partners to abide by all our Policies – including delivery. We pride ourselves on offering excellent service to our customers and reserve the right to withdraw any Partner from our scheme who does not comply with our Policies. We reserve the right to contact customers to obtain feedback on the delivery and customer service. Please contact us if you are experiencing problems concerning product delivery.

I want to charge customers for delivery. Is this OK?

No. We have a policy of Free Delivery and we expect all our Partners to abide by this, and all our other, Policies. 

Who is responsible for customer care?

Customer care is your responsibility.

If the customer asks for a refund, who is responsible for making the refund? 

Refunds are your responsibility.

Can I change the level of service during the year?

It is only possible to upgrade your level of service during the year and you will be charged the increased fee pro-rata from the date of the application.

Can I pay the annual fee by installments?

No, we are unable to offer this facility.

If I decide to withdraw from your scheme during the year will I get a refund?

The majority of our costs are incurred in setting you up as a partner so we are unable to offer a refund. 

Can you withdraw my entry from your website?

We reserve the right to withdraw any entry which violates our Policies.

If Health4us amends or introduces a Policy with which I am not in agreement after I have signed up, do I have to abide by that policy?

Absolutely. We reserve the right to introduce / amend our Policies and expect our partners to adhere to all Policies. However, we only intend to introduce / amend Policies which will improve the service offered to our partners, customers and affiliates. 

Do Health4us guarantee to have the website on-line all the time?

We will do everything within our power to keep the site on-line. It is very rare that servers are off-line.

I am not personally sponsored by you as a Herbalife Distributor. Can I still join your programme?

Certainly. We welcome inquires from all Herbalife Distributors.

I am not a Herbalife Distributor. How do I register?

Please contact us and we will be pleased to give you all the necessary details about how you can become a Herbalife Distributor and/or how you can join our Distributor Affiliate Programme.

What is a Link?

A Link is text or graphic. When the web surfer clicks onto a Link, he/she is redirected to another point (website) on the World Wide Web.

How do I start to get Links?

You can contact other website owners, directories etc. by phone or email. Many websites have a form you can complete online – usually “ADD URL”.

What are the benefit of having Links with other websites?

Links are similar to road signs. If there are no road signs on a motorway you would not know which exit to take to reach your destination.